To add an IC inbox for a staff member, an administrator may go to any staff record, and choose Inboxes.. from the right Staff menu.



Choose a name for the Inbox. This will become part of the address before the @.  Three random digits will be added to the address to make it hard to guess to help prevent spam abuse. 



All email addresses that might be used by the staff person for organization correspondence should be entered. For example, if the staff person has a secondary gmail address that they might use to send any organization related email to customers, that address should be added. This helps the IC Inbox sort and associate messages with the proper staff.